Owner Response: Hi Gretchen, Thank you for sharing your experience. It sounds like the seeds performed/germinated but you had difficulty keeping them going. Once seeds are germinated, seedlings rely on environmental conditions (temperature, water, light) for success and we are happy to help troubleshoot growing conditions, just give us a call or send us an email.

Owner Response: Hi Lisa, Like some other herbs, excess nutrients can cause less desirable flavors. Mint and basil taste best in somewhat leaner soils. We hope that helps. Happy gardening!

Owner Response: Hello E, Thank you for sharing your experience. Rest assured, our seeds are tested frequently by a third-party laboratory to ensure seeds meet federal and our own standards. A customer service agent will be contacting you by email to help. As a reminder from the seed packet, these seeds require warm soil to germinate and must be surface sown. A windowsill is generally much cooler than the rest of the house it would help to bring seeded media to a warmer area while seeds are germinating. Because seeds are surface sown (not buried) they will need frequent misting to keep the seeds consistently moist. We hope that helps with your next sowing. Happy gardening!

Owner Response: Hi Edith, Thank you for sharing your experience. We are sorry these seeds didn't germinate for you. Rest assured, quality is very important to us and we test our seeds regularly using a third-party laboratory to ensure germination rates meet federal and our own standards. We do guarantee our seeds and a customer service agent will reach out to you by email. Some ideas on how to make sure mint has ideal conditions to allow germination is to make sure the soil temperature (different than air temperature and lags in spring) is right and because these seeds are surface/shallowly sown the soil will dry in the area of the seeds quickly which means that keeping the seeds moist may require watering more than once a day.